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What an emergency call in the City actually is
An emergency in the Square Mile is rarely a suburban uPVC door. It is a glass lobby with a maglock, a timber boardroom door on a sashlock, a service riser with a budget cylinder, or a roof-plant cage that facilities cannot open before a Monday plant start. CITY OF LONDON LOCKSMITH1 LTD takes those calls from New London House on London Street, EC3R 7AD, and treats the hour as a working hour.
Non-destructive entry is the default. We pick, decode, letterbox and bypass before a drill comes out of the bag. Drilling is priced as a separate decision on the pavement, not hidden in a call-out. If the cylinder is a 3-star TS007 anti-snap, we say so, because that job takes longer and uses different tools than a builder barrel left in a fit-out from 2014.
Lawful access is confirmed before dispatch. A tenant, a director, a nominated facilities lead or a managing agent with written authority. We do not open for a name on a doorbell. The City of London Police presence around Bank, Monument and the Tower is part of the working landscape; we would rather lose a job than open the wrong door.
Read the price bands before you call if you can. Night and weekend work is a named supplement, not a surprise. The contact page lists the yard, the phone, and the map once you have consented to load it.
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